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Handheld Surface Analyst Subscription Packages

(3001 & 5001 Models)

Bronze

For teams with a single instrument


  • Annual Calibration
  • Full Web & Telephone Support
  • Software Updates
  • Hardware Warranty Coverage
  • Minor Hardware Updates
  • Water Cartridge with Calibration
  • 25 Performance Check Cards with Calibration
  • Exclusive Content on Brighton Customer Hub
  • Instrument Management & Service Notifications
  • Return Shipping Included (excludes, customs, duties, tariffs)
  • Calibration Service Priority Level: Normal (Target: 5-7 Business Days)

Silver

For teams with more complex use cases


  • All the features listed in the Bronze package
  • Material Profile Updates
  • Advanced Standard Compliance Calibration (Z540)
  • Up to 2 Drop Sizes in Instrument Profile
  • Calibration Service Priority Level: Priority (Target: 3-5 Business Days)

Gold

For teams with multiple handheld instruments or complex profiles and use cases


  • All the features listed in the Silver package
  • Up to 5 Drop Sizes in Instrument Profile
  • Enhanced Calibration Option
  • Emergency Instrument Loaner Program (US Only)
  • Calibration Service Priority Level: Highest Priority (Target: 1-2 Business Days)

Automated Surface Analyst Subscription Packages

(7001, XA, and DS Models)


  • Annual Onsite Calibration
  • Full Web & Telephone Support
  • Software Updates
  • Hardware Warranty Coverage
  • Minor Hardware Updates
  • Water Cartridge with Calibration
  • 25 Performance Check Cards with Calibration
  • Exclusive Content on Brighton Customer Hub
  • Instrument Management & Service Notifications


  • All the features listed in the Bronze package
  • Material Profile Updates
  • Up to 2 Drop Sizes in Instrument Profile
  • Advanced Standard Compliance Calibration (Z540)
  • Brighton Co-Bot Support
  • Archlink Support & Updates


  • All the features listed in the Silver package
  • Up to 5 Drop Sizes in Instrument Profile
  • Enhanced Calibration Option

Questions?

Read the most frequently asked questions by customers just like you on our FAQ Page on the Brighton Customer Hub.

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Your success is our success.

The Brighton Science Customer Hub is where you will have access to any and all Subscription Package questions, including, how many calibrations will be included in each package, how it differs from previous calibration options, plus how to upgrade and save thousands on a new plan!
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First Time Visitors

Sign-up with your business email to begin your onboarding and access exclusive content.

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Returning Customers

Welcome back! Please be sure to login so you can access commonly asked FAQs about the new pricing packages and manage your instruments.


 
Instructions for accessing the Brighton Customer Hub:
HubSpot Video
 
If you experience any issues accessing items within the Brighton Customer Hub, please contact our Support Team.