Problem: Loss of power
Troubleshooting a loss of power on the Surface Analyst
Problem | Cause |
Solution |
Loss of Power | Battery is not fully engaged. | Press the both ends of the battery into the Surface Analyst to make sure it is fully engaged. |
Battery is discharged. | Charge the battery. | |
AC adapter is not fully connected. | Check the connection of the AC adapter to the Surface Analyst. Check to make sure the AC adapter is plugged into a functioning outlet. |